1. Acceptance of Terms
By accessing or using RamOnly ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
RamOnly provides a Virtual Private Network (VPN) service utilizing RAM-only infrastructure. The Service encrypts your internet connection and routes it through our servers, which operate exclusively in volatile memory without persistent storage.
Key features include:
- Encrypted VPN tunnels using WireGuard protocol
- RAM-only server infrastructure
- Zero-logging policy enforced by technical design
- Global server network access
3. Account Registration
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
You must be at least 18 years old to create an account. By creating an account, you represent that you are at least 18 years of age.
4. Acceptable Use Policy
You agree NOT to use the Service for:
- Any unlawful purpose or illegal activities
- Distributing malware, viruses, or harmful code
- Unauthorized access to systems or networks (hacking)
- Sending spam or unsolicited communications
- Copyright infringement or intellectual property theft
- Child sexual abuse material (CSAM) — zero tolerance
- Terrorism-related activities
- Harassment, stalking, or threatening others
- Fraudulent activities or identity theft
- Interfering with or disrupting the Service
Violation of these terms will result in immediate account termination without refund.
5. Subscription and Payments
5.1 Billing
The Service is offered on a subscription basis. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
5.2 Free Trial
New users may be eligible for a free trial period. At the end of the trial, your subscription will automatically convert to a paid plan unless cancelled.
5.3 Refund Policy
We offer a 30-day money-back guarantee for first-time subscribers. Refund requests must be submitted within 30 days of initial purchase. Subsequent billing cycles are non-refundable.
5.4 Price Changes
We reserve the right to modify pricing with 30 days notice. Price changes will not affect current subscription periods.
6. Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted service. The Service may be temporarily unavailable due to:
- Scheduled maintenance (announced in advance)
- Emergency security updates
- Circumstances beyond our control (force majeure)
We are not liable for any losses resulting from service interruptions.
7. Intellectual Property
The Service and its original content (excluding user content), features, and functionality are owned by RamOnly and are protected by international copyright, trademark, and other intellectual property laws.
"RamOnly," our logo, and related marks are trademarks of RamOnly Technologies. You may not use these marks without prior written permission.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Uninterrupted or error-free operation
We do not warrant that the Service will meet your specific requirements or that any errors will be corrected.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAMONLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, data, or goodwill
- Service interruption
- Computer damage or system failure
- Cost of substitute services
Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
10. Indemnification
You agree to defend, indemnify, and hold harmless RamOnly and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you transmit through the Service
11. Termination
We may terminate or suspend your account immediately, without prior notice, for:
- Breach of these Terms
- Violation of the Acceptable Use Policy
- At our sole discretion, for any reason
Upon termination, your right to use the Service ceases immediately. You may terminate your account at any time through your account settings.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA), except where prohibited by law.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be notified via email or prominent notice on our website at least 30 days before taking effect.
Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and RamOnly regarding the Service and supersede all prior agreements and understandings.
16. Contact Information
For questions about these Terms, contact us at:
- Email: legal@ramonly.io
- Support: support@ramonly.io